Professional Quality Make-Up and Supplies for Face Painters and Body Artists
Contact Amerikan Body Art
Erika Harrison
Amerikan Body Art Owner
Workshop & Convention Coordinator
Product Development
Amerikan Body Art Owner
Workshop & Convention Coordinator
Product Development
Shipping & Ordering Questions
Thank you for placing your order
with Amerikan Body Art.
You should receive an emailed order confirmation from Paypal. Check your junk mail if you do not receive one.
Please check that the shipping address on your Paypal confirmation is where you want your order to be shipped. If there are any changes, please email our shipping department immediately at Shipping@AmerikanBodyArt.com.
International orders will be billed for International Shipping charges via Paypal Money Request. Your order cannot be shipped until the shipping charges are paid. If you do not agree with the shipping charges, we can refund your order and help you look for a local vendor.
If you have paid by eCheck through Paypal, your order will be held until the eCheck clears, which may take be a week or longer. If this is a problem, let us know and we can refund the order so you can pay for it with a credit card or Paypal balance instead.
If you have placed a wholesale order, be certain that you have met wholesale minimums. Orders below the wholesale minimums must be placed on the retail website,
no exceptions. Orders which contain items marked "wholesale" and that do not meet wholesale minimums will be refunded.
Please DO NOT send urgent order questions or change-of-address emails to the Sales@AmerikanBodyArt.com email address. This email address is often unmonitored when we are out of town for conventions.
Below are some of our Shipping and Ordering FAQ. There is a link on our menu on the left side of this page with our entire Ordering and Shipping Frequently Asked Questions.
with Amerikan Body Art.
You should receive an emailed order confirmation from Paypal. Check your junk mail if you do not receive one.
Please check that the shipping address on your Paypal confirmation is where you want your order to be shipped. If there are any changes, please email our shipping department immediately at Shipping@AmerikanBodyArt.com.
International orders will be billed for International Shipping charges via Paypal Money Request. Your order cannot be shipped until the shipping charges are paid. If you do not agree with the shipping charges, we can refund your order and help you look for a local vendor.
If you have paid by eCheck through Paypal, your order will be held until the eCheck clears, which may take be a week or longer. If this is a problem, let us know and we can refund the order so you can pay for it with a credit card or Paypal balance instead.
If you have placed a wholesale order, be certain that you have met wholesale minimums. Orders below the wholesale minimums must be placed on the retail website,
no exceptions. Orders which contain items marked "wholesale" and that do not meet wholesale minimums will be refunded.
Please DO NOT send urgent order questions or change-of-address emails to the Sales@AmerikanBodyArt.com email address. This email address is often unmonitored when we are out of town for conventions.
Below are some of our Shipping and Ordering FAQ. There is a link on our menu on the left side of this page with our entire Ordering and Shipping Frequently Asked Questions.
How long does it take to process an order?
Order processing (not including shipping time) generally requires 2 business days. Usually, your order is shipped on the first shipping day after your order is placed. We ship orders only on Monday, Wednesday, and Friday mornings. Some orders may even be shipped on the same day that the order is placed (which is why it's important to immediately check that your order confirmation has the correct shipping address) although we cannot guarantee same day service unless you choose our Rush Delivery option AND you place your order while someone is still at the warehouse to pack your order. Sometimes, we may need additional time for large orders or to wait on a product to arrive that is out of stock. Our standard shipping method is United States Postal Service Priority Mail, which usually takes 2-3 business days within the continental United States.
If you need your order urgently, you may choose our Rush Delivery option when checking out. Rush Delivery means that we will prioritize your order to be shipped on the very next available shipping day. If your order is placed while someone is in the warehouse packing orders (Monday, Wednesday, and Friday mornings before noon Eastern time) your order will be shipped the same day. There is a $10 fee for rush orders, so we encourage you to plan your orders accordingly.
Our Rush Delivery fee DOES NOT include Express Shipping charges. If in addition to needing rush order processing, you also need Express shipping, leave your phone number and, "Express Shipping," in the comments section of your order and we will call you to get payment information for express shipping charges. You may also email your phone number to Shipping@AmerikanBodyArt.com and write, "Express Shipping" in the subject line. We cannot ship orders via Express mail without first having payment information. So, if you email us to say that you need Express Shipping, but we can't get in touch with you to get payment information for Express Shipping charges before we go to the post office to ship orders, we will ship your order via our usual Priority Shipping method. Our standard procedure when you have requested Rush Delivery is to do whatever we can to get your order out as quickly as possible. If you choose Rush Delivery and something that you have ordered is out of stock, we will generally refund those items so we can get your order in the mail right away. If you prefer that we substitute out of stock items for something similar, let us know and we will call you before shipping your order. We will do everything within our power to make sure that you have what you need in time for your event.
What happens if an item is out of stock?
We try to put a notification next to all out-of-stock items on the website. If your order contains an out-of-stock item, we will notify you before shipping your order to give you several options:
1. Hold the order and wait until the out-of-stock item arrives to ship your order. We usually have a pretty good idea of when the item will be back in stock.
2. Choose an alternative product. We will do our best to suggest alternative products that may work for you.
3. Refund the out-of-stock item and just ship the rest of the order. You will have to re-order the item when we have it back in stock.
*** When a small amount of stencils are backordered and are expected to arrive within a week or two, we may write a note on your packing slip and simply send those backordered stencils via First Class mail (at our expense) when they arrive. If you prefer to have them refunded and/ or substituted for something similar, just let us know.
Order processing (not including shipping time) generally requires 2 business days. Usually, your order is shipped on the first shipping day after your order is placed. We ship orders only on Monday, Wednesday, and Friday mornings. Some orders may even be shipped on the same day that the order is placed (which is why it's important to immediately check that your order confirmation has the correct shipping address) although we cannot guarantee same day service unless you choose our Rush Delivery option AND you place your order while someone is still at the warehouse to pack your order. Sometimes, we may need additional time for large orders or to wait on a product to arrive that is out of stock. Our standard shipping method is United States Postal Service Priority Mail, which usually takes 2-3 business days within the continental United States.
If you need your order urgently, you may choose our Rush Delivery option when checking out. Rush Delivery means that we will prioritize your order to be shipped on the very next available shipping day. If your order is placed while someone is in the warehouse packing orders (Monday, Wednesday, and Friday mornings before noon Eastern time) your order will be shipped the same day. There is a $10 fee for rush orders, so we encourage you to plan your orders accordingly.
Our Rush Delivery fee DOES NOT include Express Shipping charges. If in addition to needing rush order processing, you also need Express shipping, leave your phone number and, "Express Shipping," in the comments section of your order and we will call you to get payment information for express shipping charges. You may also email your phone number to Shipping@AmerikanBodyArt.com and write, "Express Shipping" in the subject line. We cannot ship orders via Express mail without first having payment information. So, if you email us to say that you need Express Shipping, but we can't get in touch with you to get payment information for Express Shipping charges before we go to the post office to ship orders, we will ship your order via our usual Priority Shipping method. Our standard procedure when you have requested Rush Delivery is to do whatever we can to get your order out as quickly as possible. If you choose Rush Delivery and something that you have ordered is out of stock, we will generally refund those items so we can get your order in the mail right away. If you prefer that we substitute out of stock items for something similar, let us know and we will call you before shipping your order. We will do everything within our power to make sure that you have what you need in time for your event.
What happens if an item is out of stock?
We try to put a notification next to all out-of-stock items on the website. If your order contains an out-of-stock item, we will notify you before shipping your order to give you several options:
1. Hold the order and wait until the out-of-stock item arrives to ship your order. We usually have a pretty good idea of when the item will be back in stock.
2. Choose an alternative product. We will do our best to suggest alternative products that may work for you.
3. Refund the out-of-stock item and just ship the rest of the order. You will have to re-order the item when we have it back in stock.
*** When a small amount of stencils are backordered and are expected to arrive within a week or two, we may write a note on your packing slip and simply send those backordered stencils via First Class mail (at our expense) when they arrive. If you prefer to have them refunded and/ or substituted for something similar, just let us know.
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